Pet Help & Surrender

ALL surrenders require an appointment. Surrenders for emergency reasons will be given first priority. You may contact our Pet Retention Coordinator at 402-473-5364 or [email protected] to discuss the surrender of your pet or fill out the surrender inquiry below.

Pet Surrender Inquiry

Managing Intake

Due to the number of animals entering our shelter, Capital Humane Society is working on ways to manage our intake to best serve all pets that come to the shelter. If you are able to hold onto your pet, staff can place you on our waiting list and contact you once we have an appointment available. If you are not able to hold onto the pet, please contact our Admissions & Assessment Center at 402-441-4488 ext. 2 to schedule a surrender ASAP.

Our goal is to keep as many pets in their current homes as possible. Please refer to our resources to see if we can help you and your pet.

If you are not able to permanently keep your pet, please consider rehoming on your own or finding a rescue to take in your pet. Click the links below to learn more about how to rehome and for a list of rescues.

If you need assistance but aren't sure our resources will help, please contact our Pet Retention Coordinator at [email protected] or 402-473-5364.

Pet Surrender Process & Policies

Process

Capital Humane Society is an open admission, socially conscious shelter, meaning we will accept any animals brought to our organization. While we are here to accept animals who are no longer able to stay in their current homes, we should be the last option for the pet. Please review our website resources that may help you keep your pet or help you find them a suitable home on your own. Please reach out to our pet retention coordinator at 402-473-5364 if you need assistance accessing resources.

When you bring your pet to the shelter you will need to bring any veterinary/medical records with you or provide the name of the veterinary clinic we can contact for the records. You will also be asked to complete a questionnaire about the pet, at the time of surrender, if not completed prior. You can complete and print the questionnaire below to bring with you or you can email your complete questionnaire to [email protected] prior to your appointment.

CHS Owner Surrender Policy

We can never guarantee any animal(s) turned into us will go up for adoption. We will hold your animal(s) until close of the next business day to give you a chance to change your mind and reclaim. If you choose to reclaim, there is a $20.00 daily care fee per animal. After close of the following business day, the animal(s) will become the property of Capital Humane Society and a decision will be made based on their temperament, health, age, and space in our facility, on whether the animal(s) will go up for adoption or are humanely put to sleep. We do not release any information regarding the final disposition of the animal(s) once we take ownership.

Questionaires

If you are surrendering a feline for issues related to litter box use, please complete the Cat Surrender Questionnaire AND the Litter Box Issue Questionnaire. Please complete and bring with you to your appointment or email the completed form to [email protected] prior to your appointment.

dog surrender questionaire Cat Surrender Questionaire Cat Litter Box Questionaire

I need help to keep my pet

resources

I want to rehome my pet

Rehoming

I want to send my pet to a rescue

Rescues

FAQ

I can no longer keep my pet. Will CHS accept them?

We are an open admission animal shelter, meaning we do not turn any animal(s) away. We do ask for you to be open and honest about your reasoning to surrender, as we may be able to help you. There may be resources to assist you in keeping your animal, see the resource list below.

Is there a fee to surrender my animal?

No, we do not require a fee to surrender your pet(s). Do keep in mind, we are a 501(c)(3) non-profit organization. When you surrender your pet(s), please consider the expenses incurred by Capital Humane Society in evaluating and caring for your animal. Caring for your animal costs more money than is received in adoption fees. Therefore, donations at the time of surrender are greatly appreciated. Expenses include:

- Daily feedings
- Staff
- Utilities (water, electricity, heat, etc.)
- Cleaning supplies
- Essential vaccinations
- Screening & treatment of intestinal parasites
- Deworming
- Testing for FeLV & FIV (cats)
- Testing for Heartworm Disease (dogs)
- Monthly applications of flea/tick preventive or treatment
- Monthly Heartworm preventative
- Spay/Neuter (if needed)
- Additional medical care, if necessary

Is there a recommended donation for surrendering my pet(s)?

Adult Dogs - $100 per animal

Adult Cats - $50 per animal

Puppies - $50 per animal

Kittens - $25 per animal

I surrendered my pet to CHS and they were adopted by a new family. I have decided I want them back. Can you retrieve my pet or can you give me the contact information for the new owner?

No. Once you surrender an animal to CHS, you relinquish all ownership of the animal. We do not release information regarding the final disposition of the animal. No information about the animal or its new family will be released.

I’m surrendering several of my pets. Will they be adopted out together?

We cannot guarantee all animals surrendered together will be adopted together. If they are a “bonded pair” and overall do better together, we try our best to keep them together.

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